Ed Cardarelli

Dear Friends,

No one knows what’s going to happen next, but it is possible that we may face a resurgence of COVID-19 here, with all its attendant challenges. We are working hard to prepare for potential disruptions — including being ready to handle tough winter weather.

While few people could have predicted the massive changes we have faced since March, in some ways, we have been preparing our business for this for years.

In the wake of several destructive storms, our company decided we needed to invest in technology to make it possible to service customers even if our physical office was shut down. This year, that investment has really paid off for our customers and team.

Here’s how:

Stay warm this winter

Many of our customers have changed their fuel consumption patterns because they’re staying at home during the public health crisis. That means they’re using more fuel than they were using before. If you’re on automatic delivery, please let us know about your situation so we can keep our deliveries as accurate as possible. If you call for your fuel, please watch your tank carefully.

Please contact us if you have any concerns. In the meantime, feel confident that we are better positioned to meet the current challenge than virtually any fuel company in the area.

Be well.

Warmly,

Ed Cardarelli
General Manager

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This ultra-light 2-in-1 laptop has a 12.3″ touchscreen and gives you tablet-to-laptop versatility.

Read this newsletter, visit the web page VaughnOil.com/contest and answer the questions to enter. All entries received by 1/19/21 with the correct answers will be entered into a drawing.

No purchase necessary. A purchase will not increase chance of winning. Visit VaughnOil.com/contest for details.

These days, it’s more important than ever to make sure we have your correct email and cell phone number on file. This ensures that we can keep you up to date on any changes we’ve made in the way we conduct our business. It also allows us to quickly confirm or request adjustments for any appointments you’ve made.

We won’t share your contact information with anyone else. It’s just between us. To provide us with your current contact information, just call our office or go to our website and send us the information through our Contact Us page.

Home is our haven, an escape from the turbulent outside world. That’s why we’ve filled these pages with information that we hope will make you as safe and comfortable as possible — all the time.

More Dangerous Than Poppies

The wicked witch attempted to use poppies to send Dorothy into a permanent sleep. Carbon monoxide (CO) can do that for real.

CO is created when any kind of fuel is burned, but it’s vented safely to the outside. That’s why it’s important to have all fuel-burning devices serviced regularly by a professional. This will ensure that your equipment is operating properly.

Because CO is a toxic, invisible and odorless gas, you should already have CO detectors installed around your home, especially near all bedrooms. Remember to test the detectors about once a month.

A faulty burner or furnace can cause a CO leak. Other causes of CO leaks can include:

CO poisoning symptoms include fatigue, dizziness and nausea. If you suspect a CO leak, get fresh air right away by opening doors and windows and leave the house before calling for help.

Oilheat’s CO safety net

As someone who uses oilheat, you can feel better knowing that if your oil burner malfunctions (most often due to a lack of maintenance), the safety devices in the unit will typically shut the furnace or boiler off.

Plus, you will usually see smoke coming out of your boiler or furnace as a warning sign. In contrast, a gas heating system usually does not produce a visual warning sign if there is a carbon monoxide problem.

The Yellow Brick Road to Savings

Technological breakthroughs have brought in a new era of higher efficiency and tremendous savings for anyone who uses oilheat.

The combination of increasingly efficient oil heating systems and continuous improvements with ultra-low-sulfur Bioheat® fuel is the one-two punch that will help homeowners in the years ahead.

Dorothy Was in Hot Water. Are You?

With hot water usage significantly higher in most homes this year, some people have found that their water heater is not capable of keeping up with the increased demand.

If it’s taking longer for your water to heat, the water doesn’t get as hot as it did before or you simply keep running out of hot water, you are probably ready for an upgrade. And if you notice a slow leak from your tank or rust on the tank or in your tap water, you definitely need a new water heater.

If you think your water heater is failing — the average water heater lasts anywhere from 7 to 13 years — please speak with us about your options in oil-fired water heaters. After installing one, you will benefit from low-cost access to virtually unlimited amounts of hot water.

That’s because the “recovery rate” is as high as 120 gallons per hour. (Recovery rate measures how many gallons of water can be heated in an hour).

This means plenty of hot water for the whole family — something that less efficient gas and electric water heaters cannot provide.

Take the indirect approach

Many of our customers now use their boilers not only to heat their homes, but to produce hot water for showers, hot tubs, washing machines, dishwashers — you name it. And they get it virtually free in the winter.

It’s called an indirect-fired water heater, and if you have a boiler, it can be a phenomenal option.

Anytime your boiler is heating your home, your indirect water heater works for free. A traditional stand-alone water heater has to use gas or electricity to keep that water hot. And that’s a huge waste of money.

If you have a water heater that is 10 years old or older, check out an indirect — and less expensive approach — to heating your water.

With many of us likely to spend so much more time than usual at home this season, the strain on overworked equipment may begin to show. Older heating systems that are running more often may hit a tipping point, and could break down.

If your heating system is showing its age, or you’ve been spending more than usual on repairs, it’s time to reach out to us to learn about your options for a replacement system.

We can make financing your heating equipment upgrades easier through our affiliation with EnerBankUSA.

This isn’t the only way to make equipment purchases more affordable. There are also generous rebates from the Upgrade and Save Rhode Island program. You can rest easy knowing you have our promise of service, quality and value — guaranteed.

If you need a new heating system, don’t fret about our technicians working in your home. Our installation team follows CDC-recommended safety guidelines, including wearing masks and gloves, social distancing, sanitizing their vehicles and the areas where they work in your home, and frequent hand washing. Please read more about our safety protocols on our website.

Our business is growing and we’re looking for qualified drivers and service technicians in particular to join our team.

We offer generous sign-on bonuses for technicians as well as other incentives for all new employees, including competitive pay, advancement and training opportunities, and full benefits (health insurance, 401(k), etc.)

To submit your application and resume, you can do so here. If you know a friend or relative who is qualified, please share the news!

Here’s a way to take the worry out of making your payments on time.

Switch to Auto Pay and your payments will be automatically deducted from your credit card or bank account each month. Plus, as a thank you, we’ll give you a $20 account credit when you enroll!*

Think about switching to paperless billing too. This reduces the amount of paper coming into your home. Your bill will come to you through email and you can file it away electronically.

Make your heating costs predictable by joining our Monthly Smart Pay Payment Plan. We’ll spread your annual payments out evenly throughout the year, substantially reducing your winter fuel payments.

There is no cost to join any of these programs! Contact us today to enroll.

*Valid for new enrollees only, please.

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Your Go-To Company for Warmth, Safety and Savings

If your car needs a repair, it’s a good feeling knowing “you’ve got a guy” who can be trusted to get the job done right—at a fair price. Many Rhode Islanders feel the same way about their home comfort needs. They want to be able to say, “I’ve got a guy” who will: Vaughn Oil does all of that—and much more—for you!

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