(3/20/20) Important update about our service during the Coronavirus outbreak. Click here.

Customer Reviews

Here are some comments we’ve received from our customers. If you would like to receive the type of service these customers enjoy, please click here to become a Vaughn customer!

We’ve had Vaughn Oil for 13+ years now and they have always been on the mark. Great prices and super fast service are what we all look for, and Vaughn provides that. But more than that, they really do feel like a partner in helping you run your home. This is truly a customer service-oriented busness that I highly reccommend.
– J. DeCristofaro

I don’t usually write reviews but I can’t keep my incredible experience with Vaughn Oil Co to myself. Everyone I spoke with was kind and sympathetic to my situation and John got back to me right away. He was here at the exact time that he said he would be and he patiently listened to me while I rambled on. Afterwards, he did a thorough inspection and he took his time explaining the problem, what needed to be done and how much it would cost. 2 days later John was back with his team to extract my oil tank. The level of attention to the removal, containment and clean-up far exceeded my expectations and I don’t have a single negative thing to say. The best way I can describe it is; I felt like I had family helping me out.
– nidus2

Fast, reliable and friendly service from a family owned company. We’ve used Vaughn for our heating needs for years and will continue to do so.
– D. La France

Vaughn Oil is the best. They treat you like family and can’t do enough to help. The customer service is the best and the service is wonderful. I love a company that works with you and they are fantastic. We never had to wait for a delivery or service. I have had a couple of friends complain about their oil companies and advised them to change to Vaughn and now they are very satisfied with their oil service. I highly recommend this company..
– A. May

Super service! You can shop for a company to save you 3 or 4 cents a gallon on oil, but on that cold winter night, you will be sorry you went with a fly by night company. I will always stay with Vaughn, they earned my trust.
– Miki O

i have used vaughn oil for five years now and i will never switch to another company! They have excellent customer service both on the phone and in person and they truly care about their customers. I would recommend them to everyone i know! The prices are great and the fact that they come very quickly when you are in a jam is awesome!
– Jenzi I

i have been using this company for years! They are awesome with excellent customer service on the phone and in person! You can tell that they truly care about their customers! I would recommend Vaughn oil to everyone i know! They are always there when you need them! (and yes even at 8 am on a Sunday when its 12 degrees out)
-Yelp Reviewer

Excellent customer service. Sometimes their rates are a little higher than other RI companies, but paying the extra 10 cents a gallon to receive better customer service is worth it. They are always pleasant to talk to unlike some other companies that are just plain rude, and offer emergency oil delivery anytime of the night. I will never use another company for my heating needs, Vaughn oil is the best
-Yelp Reviewer